Office Manager
Company: Farmers Insurance -- Mile High District
Location: Arvada
Posted on: January 14, 2026
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Job Description:
Job Description Job Description We are looking for an
experienced Office Manager to join our growing team at Farmers
Insurance. As the Office Manager, you will play a key role in
overseeing the daily operations of our agencies, ensuring
efficiency and compliance, and fostering a positive work
environment. This position requires a proven leader within the
insurance industry with a passion for customer service and sales.
Responsibilities Oversee the day-to-day operations of the agency to
ensure a smooth, organized, and efficient workflow that supports
business objectives. Organize and prioritize tasks to maximize
office productivity and maintain operational excellence. Supervise
and support a team of administrative, sales, and customer service
staff by providing ongoing coaching, mentorship, and performance
management. Partner with agency leadership to manage sales goals,
production metrics, and team accountability. Actively contribute to
sales growth by achieving a minimum of $15,000 in Gross Written
Premium (GWP) per month. Manage office inventory and supplies,
ensuring proper maintenance of equipment and coordination with
external vendors. Act as a primary point of contact for customers,
addressing inquiries and resolving concerns promptly and
professionally to ensure a positive client experience. Ensure the
office operates in compliance with internal policies, company
procedures, and industry regulations. Maintain current knowledge of
insurance standards and company updates. Utilize your understanding
of insurance policies, billing, and underwriting to support the
team and ensure efficient customer-facing processes. Collaborate
with the sales team to identify customer needs, promote cross-sell
and upsell opportunities, and effectively communicate the value of
Farmers Insurance products. Coordinate onboarding and training for
new team members to promote consistent processes and a
high-performing, knowledgeable office environment. Foster a
collaborative and customer-centric work culture that reflects the
professionalism and values of Farmers Insurance. Requirements
Minimum of 3 years of experience in the Insurance Industry required
Willingness to obtain Property & Casualty License (study materials
provided by Farmers at no cost). Proven experience managing teams,
with the ability to motivate, train, and develop staff. Exceptional
organizational and multitasking skills, with the ability to handle
competing priorities effectively. Strong verbal and written
communication skills, with an emphasis on professionalism and
customer service. Proficient in Microsoft Office Suite, ability to
learn CRM platforms, and familiar with insurance-specific software.
Bilingual (Spanish/English) highly encouraged to apply. Experience
in sales, with the ability to support and contribute to policy
sales, upsell, and cross-sell insurance products effectively.
Ability to identify customer needs and align solutions with Farmers
Insurance products to drive revenue growth. Benefits Career Growth:
Opportunities for advancement within the agency. Training &
Licensing Support: We support your continued education and
licensing requirements. Competitive Pay: Bonus opportunities
available Paid time off: Holidays, PTO
Keywords: Farmers Insurance -- Mile High District, Vail , Office Manager, Sales , Arvada, Colorado
