VailRecruiter Since 2001
the smart solution for Vail jobs

Front Desk Agent - The Lodge at Vail - Winter Seasonal

Company: Vail Resorts
Location: Vail
Posted on: November 29, 2019

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's--most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.------Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes. Responsible for welcoming guests and/or homeowners to facility; registering and assigning accommodations; obtaining payments; issuing card/room key and escort instructions to bell staff. May provide information on amenities, services, and directions to guests; responds to questions, resolve guest issues in friendly manner. Maintains records of room availability and guest accounts. Checks departing guests out and closes out account. May coordinate receipt and delivery of messages and items for guests.--Additional responsibilities include but are not limited to:--

  • Assist all guests with questions, requests and problems as required in a friendly and positive demeanor. Ensure that all guest problems are resolved in a timely and efficient manner.
  • Be aware of the Rock Resorts Brand Standards and execute standards in day to day operations and guest interactions.
  • Answer the phones according to the standards of proper etiquette and as efficient as possible.
  • Complete daily check-list each shift and perform opening/closing duties.
  • Perform guest registration and room assignment and accommodate special requests of all customers.
  • Assist with guest bills, billing enquiries and understand how to solve basic guest billing discrepancies.
  • Handle all front desk duties according to hotel policies, procedures, internal rules and brand standards.
  • Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel
  • Handle mail and messages properly and on a confidential basis.
  • Have knowledge about room rates, packages, discounts, promotions and upgrade program and know how to handle each.
  • Perform duties as a Resort Services Operator. Take ownership of the HotSoS entries and guest follow-up
  • Complete mid-say and other follow-up calls.
  • Be actively involved in front desk special projects, task and initiatives.
  • Cash handling and bank reconciliation responsibilities.
  • Work in conjunction with other hotel departments and employees to provide exceptional guest service and ensure all guest requests and standard requirements are attended to.--------What's in it for you? Benefits include:--
    • Position is bonus eligible
    • On-site parking
    • Complete training and orientation
    • Free Ski passes for employees and dependents
    • Discount lift tickets for friends and family
    • Free ski lessons
    • Discounted lodging, food, gear and mountain shuttles
    • Discounted bike haul & golf
    • Medical, Dental, and Vision plans (full-time year - round positions)
    • 401(k) Retirement Plan
    • Excellent training and professional development----Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 176531

Keywords: Vail Resorts, Vail , Front Desk Agent - The Lodge at Vail - Winter Seasonal, Sales , Vail, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: Overview br If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Fort Collins
Posted on: 12/7/2019

Sales and Operations Management Trainee
Description: Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly (more...)
Company: Penske
Location: Denver
Posted on: 12/7/2019

Credentialed Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview br If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Boulder
Posted on: 12/7/2019


Dealertrack DMS Regional Sales Manager
Description: SunIRef:Sales:title Dealertrack DMS Regional Sales Manager Cox Automotive 497 reviews - Longmont, CO 80503 Cox Automotive 497 reviews Read what people are saying about working here. The Dealertrack DMS (more...)
Company: Cox Automotive
Location: Longmont
Posted on: 12/7/2019

Out of Branch Sales Specialist II - Workplace
Description: SunIRef:Sales:title Out of Branch Sales Specialist II - Workplace PNC Financial Services Group 5,983 reviews - Denver, CO PNC Financial Services Group 5,983 reviews Read what people are saying about working (more...)
Company: PNC Financial Services Group,
Location: Denver
Posted on: 12/7/2019

Regional Hemp Farm Sales Specialist - Hemp
Description: Do you have a passion for the hemp industry and yearn to learn more and help it grow every day Do you strive for excellence in everything you do because you simply cannot imagine doing things any other (more...)
Company: Green Farms Co, LLC
Location: Castle Rock
Posted on: 12/7/2019

Sales Associate - Littleton
Description: Sales Associate - Littleton Summary Our Associates earn an average of 55- 65K Take home up to 3,600 bonus in your first 6 weeks paid training DISH is a Fortune 250 company with more than 13 billion (more...)
Company: DISH
Location: Evergreen
Posted on: 12/7/2019

Sales Consultant - Wholesale
Description: Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000 employees (more...)
Company: Allegion plc
Location: Golden
Posted on: 12/7/2019

Sales Associate in Training
Description: SunIRef:Sales:title Sales Associate in Training Richmond American Homes 145 reviews - Denver, CO 80231 Richmond American Homes 145 reviews Read what people are saying about working here. If you have ever (more...)
Company: Richmond American Homes
Location: Denver
Posted on: 12/7/2019

Immediate Hire!! Outside Sales - Daily Leads Provided!!
Description: Job Details Company Overview Cypress Bay Solutions is looking for outside sales representatives to train immediately to begin selling our products and services Cypress Bay Solutions provides electronic (more...)
Company: Cypress Bay Solutions
Location: Denver
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Vail RSS job feeds