Senior Customer Service Agent

Company: FedEx Express
Location: Eagle
Posted on: May 25, 2023

Job Description:

*Full Time Senior Customer Service Agent position in Eagle, CO.*


*Monday thru Friday 8:30am to 5:30pm. Starting pay $18.71 an hour.*


Assisting Customers with their FedEx shipments over the counter and via phone and computer.


Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations.


Knowledge, Skills, and Abilities


Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Neat appearance since customer contact is required. Requires medical exam in accordance with FHWA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.


High School Diploma or General Equivalency Diploma


Bilingual, Military, and Veteran applicants are strongly encouraged to apply.


Apply to RC597969 at https://careers.fedex.com/express


Job Type: Full-time


Pay: From $18.71 per hour


Benefits:

* 401(k)

* Dental insurance

* Health insurance

* Paid time off

* Referral program

* Vision insurance

Experience level:

* No experience needed

Shift:

* Day shift

Weekly day range:

* Monday to Friday

Work setting:

* In-person


People with a criminal record are encouraged to apply


Work Location: In person

Keywords: FedEx Express, Vail , Senior Customer Service Agent, Sales , Eagle, Colorado