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Front Desk Agent

Company: Benchmark Hospitality
Location: Vail
Posted on: December 4, 2019

Job Description:

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

Property Summary:

Manor Vail Lodge is one of Vail's original and iconic properties. This Vail Village resort and hotel features a peaceful yet convenient location, and offers a variety of accommodations to meet your needs. With studio, one, two and three bedroom condominiums plus luxury penthouses, Manor Vail Lodge has exactly the vacation you are looking for. Our full-service condominium property features all the amenities of a full service hotel, including two outdoor heated swimming pools, four hot tubs, a spa, fitness center, and The Fitz Bar & Restaurant. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging.

Follow us on Instagram and Facebook @manorvaillodge #manorvailmoments for the latest up to date information.

Located at the base of Golden Peak, Manor Vail Lodge offers instant mountain access in the winter at Riva Bahn Express Lift (#6), home to the Golden Peak Ski School base and the main access point to Vail's Golden Peak Terrain Park as well as Northwoods Chair (#11) access (a local's favorite). It also offers the quickest access to the Back Bowls and Blue Sky Basin.

Front Desk Agent

* Assists checking in/out owners and guests while assisting them with questions throughout their stay.

Job Description:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Greets, registers, and assigns rooms to guests.

Issues room key and assist guests with directions and an overview of property and amenities.

Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.

Keeps records of room availability and guests' accounts.

Computes bill, collects payment, and makes change for guests.

Posts charges such as room, food, liquor, or telephone, to ledger.

Deposits guests' valuables in hotel safe or safe deposit box.

Completes shift check list as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Keywords: Benchmark Hospitality, Vail , Front Desk Agent, Sales , Vail, Colorado

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