Ticket Scanning Team Lead - Winter Seasonal

Company: Vail Resorts
Location: Vail
Posted on: February 3, 2020

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's--most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.------The Vail Product Sales and Services Scan Team is seeking dedicated and engaging Team Lead / Supervisors to join the leadership team!--Job Responsibilities Include (but are not limited to):--

• Responsible for the daily opening and closing procedures of the scanning operation
• Promote and ensure a safe environment for both employees and guests
• Oversee the proper functionality of the scanning handheld devices
• Train employees to provide a high level of proactive guest service in all guest interactions, coaches and disciplines employees, evaluates employee performance
• Create employee schedules, manage time and labor of employees
• Responsible for balancing daily budget numbers
• Assist managers with day-to-day operations including but not limited to: guest service, base area appearance and operations, and adhere/model/and regulate employee rules and regulations
• Understand and enforce company fraud policies and communicate with company security team and local law enforcement
• Assist with other base areas amenities (e.g. Product Sales & Services, Guest Service, Lost & Found, and Ski Check)--Requirements:--
  • At least 2 years of Guest Service Experience
  • At least 2 years of Supervisory Experience
  • Effective communication skills with both guests and staff
  • Team player and leader
  • Ability and willingness to perform demanding physical labor
  • Must be able to stand for extended periods of time in inclement weather
  • Able to lift at least 55lbs
  • Intermediate or above skiing/snowboarding ability----Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 184474

Keywords: Vail Resorts, Vail , Ticket Scanning Team Lead - Winter Seasonal, Other , Vail, Colorado