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Snowboard Supervisor

Company: Vail Resorts
Location: Vail
Posted on: September 3, 2019

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Job Responsibilities Responsibilities Include (but are not limited to): Customer/Guest Focus: be the guest's agent, providing information or giving appropriate attention to their needs; describe and model Vail's guest service guidelines; match guest needs to instructor qualities: privates and classes, etc. Business Focus: maintain a high standard of quality for products and facilities; manage instructors scheduling, class assignment and performance expectations; monitor instructor pay system; etc. Employee Focus: communicate and model the importance of safety and "Smart Sliding" Initiatives; manage instructor training; complete instructor performance appraisals; inform instructors of professional organizations & certification processes, etc. Communication Focus: create a climate that is fun and rewarding to work in; role model and train instructors to treat internal support group with same caring and respect they show guests; access corporate resources as needed, communicate effectively up and down within own organization, etc. Personal Focus: remain current with certification and membership of professional organizations; attend educational opportunities for professional growth; take ownership of self-improvement, etc. Job Specific: oversee snowboard programs within the children's school - POD specific location; interview & coordinate the hiring of snowboard instructors; oversee the Eagle Valley Learn to Ski/Ride program; coordinate daily operations for snowboard programs, help in all other programs within the children's school when needed, etc. Job Qualifications: High School diploma; fluent in reading, writing and communication in English; Spanish is helpful. Have current professional instructor certification.  PSIA/AASI Level 1 minimum requirement.  Strongly recommended PSIA/AASI Level 2 or equivalent from another country. Minimum of 3 years as full time instructor for a recognized ski and snowboard school.  Highly recommended: instructor trainer, supervisor assistant or program coordinator in appropriate program, or similar experience. Depending on certification level and years of experience there is opportunity for this to be a Product Manager position. Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 171815

Keywords: Vail Resorts, Vail , Snowboard Supervisor, Other , Vail, Colorado

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