Room Service Lead

Company: Vail Mountain
Location: Vail
Posted on: November 22, 2022

Job Description:

Create Your Experience of a Lifetime!

Come work and play in the mountains! - Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits
Ski/Mountain Perks! -Free passes for employees, employee discounted lift tickets for friends and family -AND free ski lessons
MORE employee discounts on lodging, food, gear, mountain shuttles -AND during the summer on bike haul, golf and other activities
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Specifications:
Outlet:The Arrabelle
Tipped with guaranteed $20 per hour minimum
Shift & Schedule Availability:---Full Time
Skill Level: Lead

Essential Job Functions:
Is professional and gracious while enhancing the dining experience through outstanding service skills.
Complete side work such as; Stocking, polishing silver, glass and dishware, tray sweep, trash and recycling removal, expediting food, serving food and drinks, etc.
Consistently follows and trains -IRD servers -the steps of the service -cycle as outlined in the brand standards and ensures the timing and flow of service is correctly paced.
Exceptional -food and beverage knowledge with an ability to up sell to ensure guest satisfaction.
Take food and beverage orders from guests and -enters orders in our point-of-sale system with complete accuracy
Answer questions about our food, beverages and other restaurant functions and services.
Provides relevant feedback -to -management in regards to policies, procedures, training and day to day operations.
Be ready and willing at all times -to assist fellow servers as situations arise and to assist busperson with clearing and resetting tables
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervision
Exhibits -a mastery level of -menu and beverage/wine knowledge and trains IRD servers to exhibit and have this knowledge
Consistently directs and trains -IRD servers on all best practices and is consistently improving these practices
Adhere to all state health regulations and all state liquor laws.

Qualifications:
High School diploma or equivalent. -required
Minimum of 1 year Server/Waitstaff experience in a high volume restaurant/hotel/resort. -preferred
Cash handling experience. -preferred
Current TIPS certification for responsible service of alcohol. - required
Familiarity with computers - - required
Previous experience using POS system - preferred
Must be able to communicate effectively and tactfully in English, both written and verbal. -required
18 years of age or older - required
Must be able to stand for long periods of time and move quickly throughout the dining room. -required
Excellent guest service skills: Professionalism and strong guest service skills, attention to detail and timeliness.
Capable of multi-tasking. -required
Must be able to lift up to 50 lbs. -required

The budgeted range starts at -$20. - Actual pay will be adjusted based on experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID - 488607

Keywords: Vail Mountain, Vail , Room Service Lead, Other , Vail, Colorado