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Hotel Banquet Captain - Winter Seasonal - Full Time - Housing Available

Company: Steamboat Ski & Resort Corporation
Location: Eagle
Posted on: November 11, 2021

Job Description:

Who We Are: Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

Our Hotel Banquets team needs a leader.  Must have at least two (2) years of relevant food service experience or comparative education, math skills, and effectively communicate in English.

Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
• Plan, supervise, and coordinate the daily operations of assigned banquets
• Consults with Banquet Manager or Executive chef of such items as serving arrangements, additional employees, and equipment
• Develops and implements hiring and training programs to ensure all positions are adequately staffed with trained personnel
• Supervise and assist with all operations which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations as needed
• Provide superior service to all customers (internal and external) at all times.
• Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous efficient manner
• Complete daily billing of all banquet event orders and billing
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Minimum skills, experience, education and ability required for this job:
• Previous banquet experience preferred
• Must have at least two years of relevant food service experience or a combination of education and experience from which comparable knowledge and skills are acquired
• Basic administrative, math and supervisory skills and some previous supervisory experience preferred
• Experience working with a variety of commercial food service equipment preferred
• Must adhere to all safety policies
• Problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
• Be a consistent role model for company’s Service Excellence standards

Physical Requirements:
• Must lift approximately 75 lbs.
• Must communicate clearly in the English language
• Must be a minimum 18 years of age

Miscellaneous information:
• This is a hourly non-exempt position and is subject to overtime pay
• Position requires working weekends and holidays as needed
• Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Steamboat area base hourly pay range: $10.00 per hour + Tips

Steamboat Ski & Resort Corporation is an equal opportunity employer

Keywords: Steamboat Ski & Resort Corporation, Vail , Hotel Banquet Captain - Winter Seasonal - Full Time - Housing Available, Other , Eagle, Colorado

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