Room Service Server (Tipped) - Lodge at Vail - Full & Part Time - Summer Seasonal
Company: Vail Resorts
Posted on: June 12, 2021
Reach Your Peak at Vail Resorts.As a
community of adventurers and discoverers, Vail Resorts delivers an
experience of a lifetime to our guests and our employees.
Our team is made whole by the brave, passionate individuals who
ambitiously push boundaries and challenge the status quo. Whether
youre looking for seasonal work or the career of a lifetime, join
us today to reach your peak.
The Room Service Server
is responsible for ensuring that all Resort guests have the highest
quality food and beverage in-room dining experience possible.
Provides exceptional service levels during all interactions with
owners, guests, co-workers and management.
include, but are not limited to:
- Ensures that the guest
experience is pleasant in regard to telephone order taking, in-room
presentation, quality of food & beverage products and efficiency in
table/tray clean up by adhering to the departments brand
- Consistently adheres to
the uniform standards and always looks clean, neat and
- Responsible for
consistently providing exceptional telephone service skills and a
professional, cheerful tone of voice. Accurately takes in-room
dining orders and offers food and beverage
- Accurately inputs all
orders into the point of sale system and communicates any special
requests to the kitchen. Correctly settles all checks to the proper
account. Handles all table/tray set up paying special attention to
cleanliness and proper presentation/position of
- Delivers all orders
within the specified time frame.
- Ensures all orders are
correct and that all accompaniments are
- Calls guests/owners by
name and remains professional and competent while setting up the in
room dining presentation according to the brand
- Pro-actively follows up
on all in-room dining experiences by checking on the satisfaction
of the owner/guest and offering to remove tables/trays within two
hours of delivering the order.
- Responsible for doing
floor sweeps every two hours to ensure the corridors and service
elevator landings are free of room service tables, trays, dishes
- Reads daily schedule of
events, VIP list, BEOs/resumes to prepare for each shift and
- Responsible for the
completion of all side work that is assigned by the
captain/manager. Maintains a neat and clean department and leads
the charge in the resorts commitment to environmental efforts and
- Capable of working as
part of a cohesive team and maintaining a positive, proactive
- Practices safe work
habits in all types of duties and with all
- Oversees the compliance
of state liquor laws and all health regulations.
- Complies with all Resort
policies, procedures and standards of operation.
- Must be able to assist
in other outlets, including: First Chair, Avalanche Pub and
Starbucks during slow periods of the year.
- Performs any additional
tasks or projects as required.
- Must be a High School
Graduate or have a GED.-required
- Must have 1 year of
- Must have ability to
effectively communicate in English to guests, vendors and
- Must be able to lift up
to 50 pounds.-required
- Must be able to stand
and walk for up to 8hours.-required
- Must be able to work a
varied schedule including weekends and
- In person
Schedule is five days a
week mornings and evenings.
The budgeted range starts at 9.35 +
Tips. Actual pay will be adjusted based on
The perksinclude afree ski pass, and
a set of benefits
- Medical, Dental, Visioninsurance,and
- Hourly employees aregenerallyeligible
for accruedPaid Time Off (PTO),Extra Time Off (ETO)and Sick Time.
Salaried employees aregenerallyeligible for Flexible Time Off
- Paid Parental Leave for eligible
- Healthcare & Dependent Care Flexible
- Life, AD&D, and disability
One Job Double
the Benefits.Working for the Marriott at Vail gives you
access to the phenomenal mountain town that is Vail, CO and all the
perks that come with being a Vail Resorts Employee (Free Ski Pass,
discounted lodging at all Vail properties, discounts on retail
items and FB locations). Not only that, but take advantage of the
Marriott team member benefits (discounted room rates at all
Marriotts nation-wide) to truly get the most out of your
hospitality experience. Come join our team of incredible people
with passion for customer service and making sure everyone checking
in feels like they are home. www.vailresortscareers.com
Vail Resorts is an
equal opportunity employer. Qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender
identity, disability, protected veteran status or any other status
protected by applicable law.
Keywords: Vail Resorts, Vail , Room Service Server (Tipped) - Lodge at Vail - Full & Part Time - Summer Seasonal, Other , Vail, Colorado
Didn't find what you're looking for? Search again!