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Hotel Spa Receptionist - Summer Seasonal - Full/Part Time - Housing Available

Company: Alterra Mountain
Location: Steamboat Springs
Posted on: June 10, 2021

Job Description:

Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp.Full-time and part-time position available at the Steamboat Grand Spa! Previous reception experience required.Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:* Open the Spa reception desk: verify cash drawer, and prepare for daily appointments; turn on the lights, table warmers, diffusers, music, etc.* Answer phone calls and schedule appointments based on guest request and availability* Take laundry to hotel laundry facility/ restock clean laundry in spa* Cleaning of spa and product display area* Will welcome guest when they arrive for scheduled appointments* Bill guests after completion of spa services* Recommend retail products that support services* Close spa for the day: cash deposit if necessary; turn off all spa lights, table warmers, diffusers, music etc.* Help guest with resort directions information and general questions* Print contract labor (massage therapist) daily schedules update throughout the day as needed* Print estheticians and nail tech schedules update throughout the day as needed* Compliance with all company policies and procedures as well as any regulatory requirements.* Other duties, as assignedMinimum skills, experience, and education required for this job:* High School diploma or GED required* Wellness related experience and/or education, preferred* Must be proficient with Microsoft Office or equivalent (Word, Excel, Outlook)* Must have basic data entry and data base experience required* Must have previous reception employment experience* Must have previous experience with basic office skills including filing, answering phones, typing, etc.* Adhere to all safety policies* Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation's Service Excellence standardsPhysical Requirements:* Must be minimum 18 years of age* Speak and hear clearly in English* Stand for long periods of time* Lift/move at least 5 lbs. daily (some laundry, product)Miscellaneous information:* This is a hourly non-exempt position and is subject to overtime pay* Position requires working weekends and holidays as needed* Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on BeekeeperThe base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.Steamboat area base hourly pay rate: $12.50 per hourSteamboat Ski & Resort Corporation is an equal opportunity employer Associated topics: club, concierge, host, hostess, kings, lodge, luggage attendant, spa, sunset, vip

Keywords: Alterra Mountain, Vail , Hotel Spa Receptionist - Summer Seasonal - Full/Part Time - Housing Available, Other , Steamboat Springs, Colorado

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