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Assistant Front Office Manager, Ritz Carlton Residences

Company: Vail Resorts
Location: Vail
Posted on: June 10, 2021

Job Description:

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

This position is responsible for typical Front Office duties such as answering telephone calls, responding to e-mails greeting guests, delivering packages, & coordination of vendors. This is the perfect opportunity for a candidate with strong organization skills and interest in hotel management to get more experience with the skills of front office management.


  • Accounting (Reconciliation of invoices, Owner billing, Generation of general ledgers, Review of monthly HOA financials, Review of monthly owner statements, and assisting in the development of HOA budgets)
  • Inventory Management / Purchasing
  • Reservations (Both owner and owner guest stays, as well as Rental guests)
  • Sales & Marketing & Revenue Management (Site tours, Participation in weekly Revenue Management meetings & generation of color brochures via Adobe In Design)
  • Solicitation of new owners, Weekly inspections, Coordination of Housekeeping & Engineering & some Concierge duties
  • Inspections, coordination of vendors, compliance, Annual and Board of Directors' Meeting prep
  • Database and Appointment Management
  • Perform all other duties assigned by manager
  • Other duties as assigned



  • At least one year experience in a hotel front office role in a property of similar size and quality
  • Strong organizational skills
  • Strong guest service experience
  • Must have a valid driver's license
  • Must be able to lift up to 50lbs.
  • Must be available to work a flexible schedule


  • Experience with LMS
  • 1 year supervisory experience
  • Completion of The Community Association Institute's M-100 class & / or their CMCA Program

The budgeted range starts at $18 - $23.40. Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including...

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
  • Paid Parental Leave for eligible mothers and fathers
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Life, AD&D, and disability insurance

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 314171

Keywords: Vail Resorts, Vail , Assistant Front Office Manager, Ritz Carlton Residences, Other , Vail, Colorado

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