Company: Hyatt Residence Club
Posted on: June 9, 2021
Are you ready to grow your dream career while making others'
vacation dreams come true? Marriott Vacations Worldwide is a world
premier organization for Vacation Ownership with resorts at
destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true.
Do you pride yourself on your customer service skills and
ability to personalize interactions with guests? Have a bold
attention to detail while multi-tasking? Value a cooperative,
If so, the Front Office at Hyatt Residence Club might be the
place for you! You will have the opportunity to welcome our Owners
and guests home, while experiencing our dedication to the
well-being of our associates.
As a Guest Service Associate, you will be interacting directly
with Owners and guests from the time they arrive on property until
they depart. In addition, your responsibilities include, but are
not limited to, processing all guest arrivals and departures, and
providing accurate information about the resort and surrounding
area while delivering a personalized vacation experience for each
Owner and guest.
Follow company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company
Welcome and acknowledge guests according to company standards;
anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; answer telephones
using appropriate etiquette.
Develop and maintain positive working relationships; support
team to reach common goals; listen and respond appropriately to the
concerns of employees.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Attention to
customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings,
weekends, and holidays.
Perform other reasonable job duties as requested by
Marriott Vacations Worldwide is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
We are committed to providing associates with affordable health
and life benefits plans including but not limited to:
- Medical (FSA available)
- Paid Time Off
- Marriott Hotel Discount
- Tuition Reimbursement
- 401K Retirement Saving
- Life Insurance & Short and Long Term Disability
- Employee Assistance Program / Smoking Cessation Program
** Benefits for Part time, seasonal or temp positions may vary.
Please connect with your recruiter for additional details.
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