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Product Sales & Services - Greeter & Ticket Scanner - Full & Part Time - Summer Seasonal

Company: Vail Resorts
Location: Vail
Posted on: June 8, 2021

Job Description:

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

The Greeter/Scanner, as a part of the Sales & Services department, is responsible for (including but not limited to) creating a warm and welcoming first impression to our guests by greeting them in our various ticket, pass, and activity sales locations and scanning all lift access and activity passes at our Gondolas. The position requires providing information, directions, and product knowledge while offering expert advice regarding town and resort services and sharing regional highlights. Follow company/department policies & procedures while interacting with a high volume of guests and effectively managing the queue (line). The Greeter must pay attention to detail of the operation while being an independent problem solver, ensuring each guest's needs are met appropriately. Part time and full time positions available.

This position can be located at any of our Ticket, Gondolas, or activity sales locations. Locations primarily sell scenic ride/bike haul tickets, activity passes, and season passes. The greeter will also assist with guest service and general information about Vail. Candidates should have the ability to retain a significant amount of information and be able to stand outside in high alpine weather conditions.

Requirements:

  • High School diploma or equivalent
  • Proficient in English language
  • Previous work experience in Guest Services
  • Comfortable working in fast pace work environment.
  • Comfortable working outside for extended period of time.
  • Comfortable standing for long periods of time.
  • Willing to commit to a work schedule which includes working weekends and holidays.
  • Lead team efforts in capturing/tracking line wait data in location and utilize to improve location's GX scores.
  • Willing to make seasonal commitment through the end of the season
  • In person interview preferred.

The budgeted range starts at $12.32. Actual pay will be adjusted based on experience.

The perks and benefits include

  • Free ski passes for employees
  • 401(k) retirement plan
  • Accrued Sick Time
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles
  • Discounted bike haul & golf
  • Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus

  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
  • Free ski passes for dependents

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 307047

Keywords: Vail Resorts, Vail , Product Sales & Services - Greeter & Ticket Scanner - Full & Part Time - Summer Seasonal, Other , Vail, Colorado

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