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Hotel Banquets Manager - Year Round - Full Time

Company: Alterra Mountain Co
Location: Steamboat Springs
Posted on: June 8, 2021

Job Description:

Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!

Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, Health Saving Account employer match as well as the perks and benefits that all Steamboat employees enjoy. These include a Steamboat ski pass for you and eligible dependents, competitive compensation, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates, 401(k) profit sharing plan (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp

The Hotel Banquets Manager position will require three (3) years experience in hotel banquet management with prior experience as a banquet captain and/or server in a 4-Diamond hotel preferred. Cover letter and resume required.

Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:

* Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed * Review all BEO's making sure the department is prepared for all functions * Plan, supervise, and coordinate the daily operations of the banquet functions * Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations * Monitor food and service to ensure that appropriate quality standards are maintained * Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities * Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems * Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared * Work directly with Restaurant Managers to cross utilize service and set up staff * Ensure that alcohol policies are being enforced * Request order for supplies: china, glass, silverware, or meeting room supplies from purchasing agent * Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes * Report client feedback to F&B Director, Director of Catering and Convention Services, Catering Manager and VP of F&B to evaluate event planning and performance on an ongoing regular basis * Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements * Other duties, as assigned

Minimum skills, experience, education and ability required for this job:

* Must have a minimum of three years experience in hotel banquet management * Prior experience as a banquet captain and server in a 4 diamond hotel, preferred * Previous cash handling experience required (prior accounting experience desirable) * Prefer experience with RTP and UltiPro required (knowledge of Delphi software helpful) * Knowledge of Microsoft Office with extensive knowledge of Excel * Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high pressure environment * Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred * Experience working with a variety of commercial food service equipment * Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers * Ability to be a consistent role model for company's Service Excellence standards

Physical Requirements:

* Must be minimum 18 years of age * Must be able to lift, push and carry approximately 50 pounds (hot boxes, chair racks, tables, etc.) * Must be able to stand and walk for prolonged periods of time * Must be able to communicate clearly in the English language, both written and verbal * Must be able to work outdoors in all kinds of weather * Must have a valid driver's license, and pass validation of Alterra Driving Standards Policy

Miscellaneous information:

* This is a salaried exempt position and is not subject to overtime pay * Current service of alcohol training program certification or get certification within 3 months of hiring * Resume and cover letter required * Pursuant to county and/or state orders and company policies, every employee is required to self-monitor for COVID-19 symptoms, practice social distancing, wash hands frequently, wear a mask per current guidelines, self-report and call in immediately and stay home if sick and assist with sanitizing and disinfecting work areas. Employees must follow all resort mitigation plans and protocols, which can be found posted on resort buildings and on Beekeeper

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Steamboat area base salary pay range: $39,500 - $67,000 per year

Steamboat Ski & Resort Corporation is an equal opportunity employer

Keywords: Alterra Mountain Co, Vail , Hotel Banquets Manager - Year Round - Full Time, Other , Steamboat Springs, Colorado

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