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Customer Service Sales Representative

Company: Farmers Insurance District 50
Location: Craig
Posted on: June 7, 2021

Job Description:

Our office is growing! We are looking to hire the right individual to join our outstanding Customer Service Sales Team at an entry level with the opportunity to grow.We are currently seeking a full time position in Craig, CO.Our Customer Service Sales Representative must be licensed or willing to become licensed. Since the CSSR interacts with customers on a daily basis, it is imperative they have the ability to upsell, cross sell, and write new business for the agency.The role requires someone who is not afraid to take the initiative to reach out to someone they do not know. They should be able to build rapport with a prospect and have the confidence to offer guidance to clients and resolve complex issues.It is important that the CSSR have great communication skills, including the ability to listen and focus on positive outcomes and to effectively communicate to the prospect or the client how the agency can help them.Salary Range: $25000.00 - $50000.00 per yearBenefitsBase starting salary based on experience PLUS commissionsHolidays Off/Paid HolidaysPaid VacationTraining ProgramCareer Development & GrowthResponsibilitiesSelling - Meeting individual performance metrics and goalsProspecting, Marketing and potential Cold CallingMulti-tasking - Able to successfully juggle multiple priorities at any given timeAttention to Detail - Maintain accurate and descriptive accounts of all customer integrationsCommunication - Possess outstanding written and verbal communication skillsProficient job skills such as: Process customer policy change requests, complete Evidence of Insurance requests, immediately greet all customers entering the office in a friendly and helpful manner, take premium payments from customers, treat each customer contact as a cross and/or up-sell opportunity, generate insurance quotes, provide exceptional customer service, responds to all inquiries, cancellation requests, and sales requests immediately, and understand basic product, billing, underwriting and processing guidelinesTeamwork- Accept feedback when offered and work well with othersProblem Solving - Able to research and identify timely solutions to customer related problemsRequirementsBilingual (English-Spanish) is a plus!Possess a genuine willingness to learn, be intuitive, resourceful, and coachablePossess an upbeat, positive and enthusiastic attitudeConfident, self starter who works well independentlyWilling to follow through and exceed current and prospective client expectationsProblem Solving SkillsBe able to obtain or currently possess a Property & Casualty Insurance licensePosition requires adherence to strict federal and state rules; please do not apply if you have been charged with theft, criminal violence, or any drug related convictions or violations within the last seven years.

Keywords: Farmers Insurance District 50, Vail , Customer Service Sales Representative, Other , Craig, Colorado

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