Senior Endpoint Management Engineer - AirWatch

Company: Jobleads
Location: Eagle
Posted on: May 3, 2021

Job Description:

2021-20083 - Share this job Senior Endpoint Management Engineer - AirWatch Location(s):Plano, Texas; Mountain View, California; Fredericksburg, Virginia; San Diego, California; Tucson, Arizona; San Francisco, California; Eagle, Idaho Apply Now Join our missionIntuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper. OverviewSystems Engineer Intuit's Endpoint Management team is tasked with building, securing, and operating several of Intuit's Core IT functions for our global workforce. We enable our employees to do the best work of their lives by providing resilient and innovative technology solutions. We're looking for a talented individual to join the Endpoint Management team as a Sr. Endpoint Systems Engineer.This is a fantastic opportunity to join a reputable and well-established company as a part of a highly progressive and transformative IT team. Primarily, you will provide operational support for Intuit's various Windows Servers (physical and virtual) and Desktop Management applications. Secondarily, you will work closely with system architects and other EM Engineers to support Intuit's Infrastructure Technology stack. What you'll bringMicrosoft Windows Server Architecture and Administration experience (7+ years)Recent iOS and Android EMM (AirWatch or similar platforms) administration experience (5+ years)Recent Chrome OS/Google Chrome Browser administration, deployment and support experienceExtensive experience with PC, Mac and Modern mobile devices troubleshootingExtensive experience with Virtual Machines troubleshootingStrong Knowledge and experience supporting Microsoft Office 365 and Google Application SuiteHands on experience with Microsoft Autopilot and Apple DEP technologies, VDI Flex/HorizonHands on experience with Microsoft Intune and Azure ADKnowledge in Enterprise Desktop Management toolsAbility to establish best practices for monitoring and forecasting of system/application capacityExcellent written and verbal communication skillsExperience in presenting to both technical and management teamsMust be a self-starter with the ability to work independently and in a collaborative team environmentAble to lead technical meetings and discussionsCapable of effectively managing relationships with internal and external partnersExcellent time management and organizational skillsPreferred Qualifications:Familiarity with AGILE workflows and philosophiesB. S. in Computer Science or equivalent IT experienceStrong technical project management experienceKnowledge and experience with Active Directory and Group PolicyHands-on experience using scripts and scripting languages such as PowerShell, Python, Java, or Perl to deploy, manage, and automate device configurations and monitoring/reporting tools & alertingExperience working with AWS, Azure, and other Cloud technologies.Strong Automation background/skillsFamiliarity with Postman and APIsStrong Ticketing system experience (ex. Service Now)Willing to be On call as part of a team rotationITIL v3 or v4 Practitioner certifiedAWS Professional or equivalent CertifiedProject/Program Management Certification or Equivalent ExperienceVMware Certified Professional - Digital Workspace Certification How you will leadPrimary focus is technical leadership in the planning, designing, implementing, and supporting Intuit's Endpoints Mobile and Google Chrome OS/Chrome Browser Infrastructure helping drive multiple initiatives to move it forwardProvide operational support for Intuit's Endpoint Mobile Management environmentAdditional focus on Google OS/Google Chrome administration and managementProvide end-user support as directed by management and work on multiple functions of high complexityEnsure thorough testing of solutions for functionality and compatibilityProvide capacity planning and performance monitoring to sustain and improve desktop and mobility service availabilityContinually apply DevSecOps principles and apply best practices that improve quality assurance, product reliability, and deliver quality systems that exceed BU/FG/customers' expectationsCoordinate service/support needs with vendors, application support teams, and internal teams through effective partnership, collaboration and communicationProvide change request leadership for the deployment of application or infrastructure related changesProvide Level 3 support for Modern device's Mobile OS's for end usersParticipate in application troubleshooting and incident problem resolution with other infrastructure teams, including application, storage, messaging, and server teams.Represent the team in change, incident and problem management calls and manage request queuesMaintain and define hardware, software, and configuration standards (Operational Run-books and Playbooks)Partner with other Product Infrastructure teams to apply standards and policies relevant to operational excellenceDevelop workflows, process and automation proceduresProactively identify gaps, risks and issues and escalate to management accordingly.Mentors colleagues" 1:1 from a technical and growth perspective and continuously develop a strong talent pipeline Hear from our employees Conrad De PeuterSenior Data Scientist - Machine Learning Futures GroupConrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path. Award-winning culture, best-in-class benefits Culture and valuesIntuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.More about Intuit life play_arrow Benefits we offerPeople who give their best deserve the best in return. We offer rewards that include everything you'd expect, and even more that you wouldn't. Enjoy the best in class perks and benefits at Intuit.More about our benefits play_arrow Hiring processFrom set-up to sign-off, everything you need to know for a successful interview day with Intuit.More about our hiring process play_arrow Our culture and entrepreneurial spirit have earned us a spot on "Best Companies to Work For" lists year after year. Join us in our mission to power prosperity around the world.EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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