The Medical Concierge RN works with the Vail Health Major Donor
Recognition Program to provide assistance to the recipients of this
program in meeting their health care needs. The Medical Concierge
RN serves as the primary contact for the recipients of the program
and acts as a liaison and support for referrals, scheduling,
personal attendance, and follow up for health care services.
ESSENTIAL JOB FUNCTIONS:
Offers immediate access to recipients enrolled in 24/7 services
program, for purposes of referrals to appropriate health care
provider or facility.
Coordinates and facilitates timely, safe and efficient care
between patients and health care provider and/or facility.
Assists and facilitates with scheduling functions, admissions
and paperwork process, along with patient and staff.
Responsible for periodic visitation and rounding of patients
presenting to Emergency Department and In-Patient areas.
Maintains appropriate call logs and/or chart documentation as
Assists with preparation of periodic reports related to 24/7
operations, quality and performance.
Responsible for being on-call after-hours, holidays and weekends
as designated by manager, for the purpose of providing
“round-the-clock” availability to patient population.
Acts as a liaison and patient advocate between VVMC and Donor
Along with 24/7 team, institutes practice changes based on
findings from clinical monitoring, the evaluation process,
recommendations, and research data.
Role models the principals of a Just Culture.
Perform other duties as assigned. Must be HIPAA compliant.
Minimum of 5 years hospital experience within Vail Health
organization is required.
Licensed as a Registered Nurse in the state of Colorado or from
a valid compact state required.
Current Valid Driver's license and ability to pass Vail Health's
Department of Motor Vehicle Report criteria.
Basic Life Support (BLS) by The American Heart Association
Minimum of Associate Nursing Degree for positions hired after
Vail Health, formerly Vail Valley Medical Center, is a nonprofit
community health care system serving patients and guests from
around the world. Locally operated and governed by a volunteer
board of directors, Vail Health includes a 56-bed hospital,
accredited by the Joint Commission. Our 24/7 emergency department
in Vail is a Level III Trauma Center with a nearby helipad for
necessary medical transports.
Vail Health provides a wide array of services and access points
including Beaver Creek Medical Center, urgent care clinics in Avon
and Gypsum, our Edwards medical campus, Eagle Healthcare Center and
a multispecialty clinic in Frisco. Howard Head Sports Medicine
offers physical therapy services at 10 locations and works closely
with our internationally renowned orthopaedic partners at The
Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail
Health's Shaw Cancer Center and Sonnenalp Breast Center are the
region’s only fully accredited cancer treatment center and
comprehensive breast center.
The Vail Clinic, which was founded in 1965, officially became
“Vail Valley Medical Center” in 1980, its first year as a
full-service hospital. At that time, we had one primary location
and 25 physicians. Today, Vail Health has locations in nine towns,
nearly 1,000 employees, 260 physician partners and 85