Patient Access Representative 7041

Company: Vail Health
Location: Vail
Posted on: March 12, 2020

Job Description:

POSITION PURPOSE:

• Performs administrative duties such as greeting patients, scheduling, answering phones and coordinating general requests in an office setting. The Patient Access Rep is the first line of communication between a patient and staff and will promote the relationship based care philosophy to ensure quality and continuity of care within a patient centered environment to staff, families, and our community. ESSENTIAL JOB FUNCTIONS:
  • Manage, direct and respond to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls and forward queries to the appropriate staff.
  • Warmly greets all visitors and effectively navigates the patient and loved ones through the front desk registration process. Assisting patient with questionnaire tablet, insurance information or proper physician referral.
  • Routinely schedule appointments for all procedures educating each patient with pre-exam and if necessary post exam requirements within scope.
  • Establishes files, maintains information, and scans medical records in a timely and organized manner.
  • Organize, monitor, and order front desk supply inventory to assure cost effective departmental spending.
  • Organizes, generates and distributes patient reminder, results, and recall letters to be compliant with MQSA and ACR standards.
  • Manage incoming and outgoing patient imaging CD's and medical records per MQSA and ACR standards.
  • Participates in orientation and training of new employees.
  • Attend and provide feedback for departmental staff meetings.
  • Perform other duties as assigned. Must be HIPAA compliant. MINIMUM QUALIFICATIONS:
    • Experience:
      • Minimum two years of customer service and clerical experience.
      • • • Computer / Typing:
          • • Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Keywords: Vail Health, Vail , Patient Access Representative 7041, Other , Vail, Colorado