OWBR Concierge - Housing Available
Company: Sonnenalp Hotel
Location: Vail
Posted on: January 15, 2026
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Job Description:
Job Description Job Description We are seeking a full-time year
round Concierge to join our team at One Willow Bridge Road, our
private residences in the Vail Village. Wage: $20-24/hr plus
commissions & tips Typical Schedule: Shifts are from 6:45am to
2:45pm and from 2:45pm to 10:45pm Application Deadline: Hiring will
occur on a rolling basis. Applications will be accepted until
January 25th or until the positions are filled. Position Summary
The Concierge delivers exceptional, personalized service to guests
and club members, ensuring every stay is seamless and memorable.
This role supports One Willow Bridge Road owners with vacation
planning, coordinates guest services, and builds strong local
relationships to enhance the guest experience. Key Responsibilities
Provide personalized recommendations and arrange dining,
transportation, and local activities. Maintain strong relationships
with area restaurants, shops, and service providers. Handle
check-in/check-out procedures and assist with guest requests and
reservations. Manage cash drawer and process transactions
accurately. Communicate professionally in person and over the
phone; ensure messages are accurate and complete. Coordinate guest
transportation and luggage handling. Assist members with scheduling
vacation weeks and space-available stays. Record guest feedback,
service requests, and follow-up actions in hotel systems.
Collaborate with Front Desk, Bell, and other departments to ensure
smooth daily operations. Qualifications Previous concierge or
front-desk experience preferred. Warm, professional demeanor and
excellent communication skills. Strong local knowledge and
enthusiasm for guest service. Valid Colorado driver’s license
required. Ability to stand/walk for long periods and occasionally
lift up to 50 lbs. Benefits Medical, dental, and vision insurance •
401(k) & Roth options • Paid time off, sick pay & holiday pay •
Resort discounts • Disability & life insurance • Employee
Assistance Program • Parking credit or discounted bus passes
Keywords: Sonnenalp Hotel, Vail , OWBR Concierge - Housing Available, Hospitality & Tourism , Vail, Colorado
