Shift Leader

Company: Sundae...artisan ice cream
Location: Vail
Posted on: March 10, 2023

Job Description:

Are you looking for a fun, customer service focused job with opportunity for career growth? Do you have what it takes to lead a small team through a shift with success? SundaeTM (sundaeicecream.com) is looking for the right candidate to join our tight-knit and hardworking retail team!

• Total compensation = $18.00-22.00 per hour (includes base + tips)
• Full-time or part-time hourly positions available (eligible to earn overtime)
• Full-time employee benefits: Vacation Pay, Sick Pay, Group Health Insurance Plans with employer contribution (medical, dental, and vision)
• Part-time employee benefits: Sick Pay
• May be eligible for Commuter Reimbursement Benefit - dependent on work location
• Free shift treats and employee discounts
• Individualized mentorship and growth opportunities Who are we? Sundae TM is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be "THE place to work" and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work. Who are we looking for?
  We are searching for a candidate who is:
  • A natural leader who seeks to grow leadership skillsets
  • A passionate team player who leads by example
  • Self-motivated and has a strong work-ethic
  • Enthusiastic about serving others
  • Responsible and trustworthy
  • Coachable and receptive to feedback Shift Leader Responsibilities:
    • Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
    • Timely and efficiently open and close the store, either alone or with a team
    • Maintain an elevated awareness of stock levels; confidently and timely prepare food items to uphold established par levels
    • Demonstrate thorough knowledge of all product details and service standards; accurately communicate to others
    • Maintain responsible cash handling and perform closing cash out procedures accurately
    • Exemplify Sundae's customer service standards; execute with pride and leadership
    • Participate in and contribute to all staff meetings This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere. Requirements
      • 1+ years of customer service experience preferred
      • Some foodservice experience preferred
      • Must be 16 or older Physical Requirements:
        • Move, traverse or remain in a stationary position for up to 8 hours
        • Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
        • Regularly move up to 25 pounds for a distance of 50 feet or more
        • Occasionally ascend/descend ladder to clean or lift items stored above
        • Occasionally position self to clean, maintain equipment, and retrieve items below counter height Benefits
          • Total compensation = $18.00-22.00 per hour (includes base + tips)
          • Full-time or part-time hourly positions available (eligible to earn overtime)
          • Full-time employee benefits: Vacation Pay, Sick Pay, Group Health Insurance Plans with employer contribution (medical, dental, and vision)
          • Part-time employee benefits: Sick Pay
          • Free shift treats and employee discounts
          • Individualized mentorship and growth opportunities

Keywords: Sundae...artisan ice cream, Vail , Shift Leader, Hospitality & Tourism , Vail, Colorado