Director Of Catering & Conference Services - Year Round - Full Time
Company: Steamboat Ski & Resort Corporation
Location: Oak Creek
Posted on: May 14, 2022
Job Description:
Who We Are: Steamboat- Ski Town, U.S.A. is known as the
friendliest mountain destination in the world, thanks to our
western heritage and welcoming staff. We pride ourselves on hiring
the best employees and providing the best experience in the
industry. Our employee satisfaction scores top the charts and we
have employees who choose to work for the resort for 2, 5, 10, 20
plus years. Be a part of Steamboat's future as we move full steam
ahead with the resort's largest transformation and redevelopment in
history. Find out more about this exciting project at
www.steamboat.com/fullsteamahead. Fair warning, starting a job at
Steamboat could lead to endless fun, lifelong friendships, and a
rooted sense of community.Who We're Looking For: Friendly folks who
want to work at the best ski resort, play in Champagne Powder and
meet friends from around the world. Our culture is supportive,
challenging, passionate and committed and we believe that diversity
makes us stronger. We are looking for unique individuals who
exemplify these qualities and care about each other, our mission,
our environment and our communities. If you like to provide
incredible guest service with a friendly attitude, you're ready to
join our team. If your dream job includes skiing and riding,
interacting with guests, rewarding work, free concerts, fireworks,
employee parties and more-we'd love to hear from you!Perks &
Benefits: Year Round employees at Steamboat are eligible for
medical, dental, vision, legal plan, pet insurance, PTO and
Vacation, Paid Parental Leave, health saving account with employer
contribution as well as the perks and benefits that all Steamboat
employees enjoy. These include a IKON Base Pass ski pass for you
and Alterra Mountain Company pass for eligible dependents,
competitive compensation, free bus passes to surrounding areas,
retail/rental discounts, food & beverage discounts, industry pro
deal discounts, friends & family discounted tickets subject to
restrictions, reservations and/or blackout dates. Steamboat also
offers a 401(k) plan with a generous company match, (eligibility
rules apply), Employee Assistance Program, and a chance to learn
and advance within Steamboat Ski & Resort Corp. Steamboat employees
are also eligible for discounted tuition with partner online
universities for all Alterra Mountain Company employees to further
their education.The Director of Catering & Conference Services will
be responsible for leading the Steamboat Ski & Resort Catering &
Conference team, including the development of conference packages,
setting revenue goals, assigning catering contracts, and monitoring
events to ensure they are executed as communicated to our guests
and in alignment with the service standards the team has
established. Five years of relevant experience in a senior
catering/conference management position with applicable clerical
experience required with an associate degree or higher in
hotel/restaurant management preferred. Cover letter and resume
required.Detailed job description, including responsibilities, work
performed, tools or equipment used, etc.:
- Hire and manage/supervise the Catering and Conference Services
team, including performance reviews, coaching and leadership
development. Take appropriate disciplinary actions when
warranted
- Provide leadership to the SSRC Catering & Conference Services
team; successfully organizing events sold by the sales team and
providing detailed BEO's to the Banquet team and Restaurants so
they can deliver the anticipated products and services to our
clients at the highest level possible
- Create a culture of professionalism, accountability and
timeliness within the Catering & Conference Services team, working
collaboratively with leadership from the Banquet team and other
F&B departments to ensure we consistently deliver the highest
quality products to our clients. Follow SSRC's Service Excellence
guidelines
- Take a lead role in the development of conference packages
including Room Rental, AV, Wedding Packages and F&B Menus
necessary for the sales team to sell products and services
- Approve all contracts that fall outside of the approved
conference packages/parameters.
- Solicit, negotiate and coordinate social/local catering and
wedding opportunities
- This position will assign contracted catering and conferences
to the Catering & Conference Services Managers
- Responsible for setting annual revenue goals and implementing
plans to achieve target with the VP of Food & Beverage, Directors
of Food & Beverage and the VP of Business Development
- Monitor actual events as appropriate. Ensure that the event is
executed by all the Resort Operations Teams as set forth in the
Banquet Event Order and Conference Resume
- Ensure understanding and compliance with all company policies
and procedures as well as any regulatory requirements
- The person in this position will provide superior service to
our guests (internal and external) at all times and will respond in
a courteous and efficient manner
- Must be able to think and work as a team player and be prepared
to accomplish goals working as a team.
- This employee supports company philosophy, goals, and
objectives. Must be able to handle multi-tasking and bring these
tasks to completion quickly, accurately and in a timely manner
- Be a consistent role model for company's Service Excellence
standards
- Other duties as assignedMinimum skills, experience, education
and ability required for this job:
- Associate degree or higher in hotel/restaurant management,
business or other appropriate discipline preferred
- Five years of relevant experience in a senior catering or
conference management position, clerical and administrative
experience, or a combination of education and experience from which
comparable knowledge and skills are acquired
- Broad base of knowledge and skills in food service and skills
in food service-management, including menu planning, cooking/food
preparation operations, dining room set-up and service, wine
service, ordering, staffing, pricing and budgeting
- Good financial planning and analytical skills
- Working knowledge of Delphi for Windows, Word and other
computer software
- Ability to interact and maintain positive relationships with
guests, co-workers and management consistent with SSRC's Service
Excellence standards and values
- Valid driver's license required and ability to meet company
drivers' standards and successful motor vehicle record
checkPhysical Requirements:
- Must be at least 18 years of age
- Must communicate clearly in English-written and verbal
- Sit at computer for long periods of time
- Must be able to lead Resort site tours, involving walking and
stairsMiscellaneous information:
- This is a salaried position and is not subject to overtime
pay
- Employment is contingent upon the successful completion of a
background check
- Position may include working nights, weekends and holidays
- Resume & cover letter requiredThe base salary range below
represents the low and high end of the Steamboat Ski & Resort
Corporation salary range for this position. Actual salaries will
vary and may be above or below the range based on various factors
including but not limited to experience, education, training,
location, merit system, quantity or quality of production,
responsibilities, and regular and/or necessary travel. The range
listed is just one component of Steamboat Ski & Resort
Corporation's total compensation package for employees. Other
rewards may include short-term and long-term incentives and many
region-specific benefits.Steamboat area base salary range: $75,000
- $100,000 per yearSteamboat Ski & Resort Corporation is an Equal
Opportunity Employer
Keywords: Steamboat Ski & Resort Corporation, Vail , Director Of Catering & Conference Services - Year Round - Full Time, Hospitality & Tourism , Oak Creek, Colorado
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