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Front Desk Agent at Manor Vail Lodge ($18-$20/hr) starting summer 2022

Company: Benchmark Hospitality
Location: Vail
Posted on: January 8, 2022

Job Description:

Come be a part of something bigger!More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our "Be the Difference" culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn't love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more detailsWho are we?Manor Vail Lodge is one of Vail's original and iconic properties. This Vail Village resort and hotel features a peaceful yet convenient location, and offers a variety of accommodations to meet your needs. With studio, one, two and three bedroom condominiums plus luxury penthouses, Manor Vail Lodge has exactly the vacation you are looking for. Our full-service condominium property features all the amenities of a full service hotel, including two outdoor heated swimming pools, four hot tubs, a spa, fitness center, and The Fitz Bar & Restaurant. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging.

    Follow us on Instagram and Facebook @manorvaillodge #manorvailmoments for the latest up to date information.

    Located at the base of Golden Peak, Manor Vail Lodge offers instant mountain access in the winter at Riva Bahn Express Lift (#6), home to the Golden Peak Ski School base and the main access point to Vail's Golden Peak Terrain Park as well as Northwoods Chair (#11) access (a local's favorite). It also offers the quickest access to the Back Bowls and Blue Sky Basin.

    Front Desk Agent accommodates guests and owners by checking them in and out of the lodge, settling their accounts, helping with concierge duties, assisting with room challenges, etc.What you will have an opportunity to do:Greets, registers, and assigns rooms to guests.Issues room key and assist guests with directions and an overview of property and amenities.Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.Keeps records of room availability and guests' accounts.Computes bill, collects payment, and makes change for guests.Posts charges such as room, food, liquor, or telephone, to ledger.Deposits guests' valuables in hotel safe or safe deposit box.Completes shift check list as assigned.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Language Ability:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Math Ability:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer Skills:To perform this job successfully, an individual should have knowledge of Microsoft Office Products including Word and Excel word processing software and Spring Miller Rooms Management System database software.Certificates and Licenses:Valid Drivers' License helpful.Supervisory Responsibilities:This job has no supervisory responsibilities.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions and extreme cold (non-weather). The employee is occasionally exposed to risk of electrical shock.The noise level in the work environment is usually moderate.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to walk; reach with hands and arms and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
    • Earns between $18-$20/hr
    • Available any day of the week for morning, mid, and evening shifts
    • Benefits available: Health Care benefits (medical, dental, and vision), Retirement Benefits with a company match program, PTO benefits which include vacation, sick time, holidays, and CO leave/FMLA leave plans, Life Insurance, Accident and Critical Illness plans, Discount Room Nights at Benchmark properties and Parking.
    • Able to start summer 2022What are we looking for?Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keywords: Benchmark Hospitality, Vail , Front Desk Agent at Manor Vail Lodge ($18-$20/hr) starting summer 2022, Hospitality & Tourism , Vail, Colorado

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