Purchasing Supervisor, Spa Concierge, Line Cook

Company: Sonnenalp
Location: Vail
Posted on: February 8, 2020

Job Description:

Exceptional People Creating a World Class Experience- Purchasing Supervisor- Spa Concierge
Primary Purpose of Position
Be the primary point of contact for all guests during their visit in the Spa and assisting them with whatever needs they may have.

Essential Duties and Responsibilities
Answer phones in a prompt manner, answer guests' questions and assist in booking appointmentsSchedule appointments while adhering to LHW standardsCheck guests into appointments, offering an orientation to the SpaChecking guests out of appointments and ensuring guest satisfaction with treatments; handling cash, credit card and room transactionsFacilitate communication between guests and service providersObtain a thorough understanding of Spa products and services in order to ensure effective and efficient recommendations to guestsMaintain a clean Spa environment and ensure all areas are fully stockedCoordinate with various departments to meet guests' needs, including: reservations, room service, front desk, and housekeepingParticipate in regularly scheduled training sessions with Front Desk Supervisor and/or Spa ManagerOpening and Closing of the Spa area in an effective and efficient manner using daily checklists
Education/Experience
High School DiplomaResort experience preferredExperience with computer software systems, including but not limited to: Microsoft Office, e-mail, Springer Miller Systems, HotSOS
Special Skills/Equipment

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• Effective communicator with the ability to work in a team environment
  
• Customer service and sales experience
  
• Proficient in English language (oral and written)
  
• Ability to work in a fast-paced environment and adapt to any new changes in policies or procedures with minimal issues
  
• Self-initiator with well-rounded problem solving skills
  
• High attention to detail
  
• Maintain a high level of customer service and exceed all guests' expectations when possible
  
• Knowledge of Hotel policies and procedures, outlets and specials
  
  - Line Cook – Swiss Chalet, Bully Ranch, BanquetsExcellent Benefits, Housing AvailableGreat Place to Work!
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Keywords: Sonnenalp, Vail , Purchasing Supervisor, Spa Concierge, Line Cook, Hospitality & Tourism , Vail, Colorado