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Advanced Retail Supervisor - Year Round

Company: Vail Resorts
Location: Vail
Posted on: January 13, 2020

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's--most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.--------Advanced Supervisor is responsible for directing the day-to-day routine work of a larger group of associates and--is a key holder. Responsible for maintaining business standards and has increased decision making authority, acts as manager-on-duty in absence of other management presence. Also fulfills day-to-day work responsibilities for the organization as needed.--Job Responsibilities (but not limited to):--Fulfill manager-on-duty responsibilities when scheduledAssist in maintaining and administering operational expectations by following company policies and guidelinesResponsible for receiving, tracking, transporting and storing guest personal and rental equipmentAct as mountain-side conciergeMaintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional ManagerAssist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest serviceMaintain all company paperwork according to policies and standardsAssist in on boarding and training of new employees in POS, product knowledge, guest service, and salesAssist Store Manager in communicating company values and goals to the employeesManage inventory control and meet or exceed inventory goalsEnforce company cash handling and other Loss Prevention policies and proceduresRemain current on new industry products and trends; demonstrate knowledge of productsCommunicate ideas or issues with the store managerDrive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistanceModel customer service for employees and promote sales whenever interacting with guestsWalk the floor regularly to manage the floor for daily MOD responsibilitiesMotivate employees to increase sales, units per transaction and transaction size in day to day salesCommunicate with Store Manager to ensure smooth business operationsEnsure that all safety standards are being observed at all timesDemonstrate and enforce company values and ethics--Qualifications:Supervisory experience in the hospitality industryMaintain a working knowledge of products and trends within the industryPrevious snow sport industry experience ---preferredAbility to communicate fluently with co-workers and guests in accurate spoken and written English requiredCommitment to exceptional customer serviceBasic computer skillsMulti-task, with a strong attention to detailAbility to work a flexible schedule; including nights, holidays and weekends required--What's in it for you? Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time year - round positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development--Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 181313

Keywords: Vail Resorts, Vail , Advanced Retail Supervisor - Year Round, Hospitality & Tourism , Vail, Colorado

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