VailRecruiter Since 2001
the smart solution for Vail jobs

Club Concierge Member Experience (RCDCR) "The Ritz-Carlton Club & Res, Vail (180003FC)

Company: Marriott
Location: Vail
Posted on: January 6, 2020

Job Description:

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. The Ritz-Carlton Club & Res, Vail located at 728 West Lionshead Circle, Vail, CO, 81657 is currently hiring a Club Concierge Member Experience (RCDCR). Club Concierge Member Experience (RCDCR): Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=180003FC The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott, Vail , Club Concierge Member Experience (RCDCR) "The Ritz-Carlton Club & Res, Vail (180003FC), Hospitality & Tourism , Vail, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Food & Beverage Supervisor-Operations-$16.90 - Courtyard Denver Airport - (19148208)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Denver
Posted on: 01/21/2020

Retail Salesperson/Fashion Stylist
Description: Looking for someone that loves fashion and loves to sell. Must be hardworking, self-motivated, outgoing and comfortable talking to
Company: Lawrence Covell
Location: Denver
Posted on: 01/21/2020

Cashier
Description: Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.
Company: The Home Depot
Location: Lakewood
Posted on: 01/21/2020


Lyft Driver - Supplement Your Delivery Income
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Arvada
Posted on: 01/21/2020

barista - Store# 10496, PARK & GLOBEVILLE
Description: Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing (more...)
Company: Starbucks
Location: Denver
Posted on: 01/21/2020

Restaurant Team Member
Description: Start your path to Cafe Rio Stardom today br Cafe Rio Mexican Grill is serving up fresh opportunities --Everyone needs a posse and we want you to join ours Do you want to learn to create awesome
Company: Cafe Rio Inc.
Location: Castle Rock
Posted on: 01/21/2020

Customer Service Advocate
Description: This organized and energetic role delights internal and external customers with a Service Mindset, Can-do Attitude and Caring Heart -- delivering a seamless and memorable experience during every interaction. (more...)
Company: Safelite
Location: Fort Collins
Posted on: 01/21/2020

General Manager in Training - Retail
Description: Req ID: 143538 br br Address: 3800 State Highway 56 Berthoud, CO, 80513 br br Operations Manager br br Working at Love---s as an Operations Manager is a very different job. We work hard for (more...)
Company: Loves Travel Stops & Country Store
Location: Berthoud
Posted on: 01/21/2020

*IMMEDIATE OPENING-Part Time Merchandiser - Denver, CO
Description: Job Description br br For more than 100 years, American Greetings Corporation has been a creator and manufacturer of innovative social expression products that assist consumers in enhancing their (more...)
Company: American Greetings
Location: Denver
Posted on: 01/21/2020

Lyft Driver - Supplement Your Delivery Income
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Lafayette
Posted on: 01/21/2020

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Vail RSS job feeds