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Scheduler & Registrar - OrthoAspen Clinic

Company: Aspen Valley Hospital
Location: Vail
Posted on: May 8, 2019

Job Description:

Job Summary: Registers outpatient clinic visits. Obtain insurance card and input information into Electronic Medical Records.# Coordinates issues as appropriate with OP Clinic Director and Clinic Supervisor.# Answers phone and assists with the daily operations of the units/clinics. This function maintains confidentiality with patients, staff and guests.# As a Registrar working in a clinic location, they are responsible for complete and accurate registrations, including the proper completion of required consent for treatment and payer compliance forms and the copying/scanning of patient insurance cards.# The Registrar practices exceptional customer service and professionalism, performs data entry as assigned.# Additionally, the Registrar will collect payments at time of service as instructed, and ensures accurate posting.# The Registrar#s daily responsibilities are directed by the Clinic Supervisor in cooperation with the OP Clinic Director.# Monitors lobby activities and alerts the Clinic Supervisor, Physician, or Nursing Staff when triage is needed or when the lobby is full.# Responsible for reconciliation of petty cash and balancing at the end of the day.# Ensures the clinic is closed, locked and alarm set at the end of the day.# Responsible for scanning patient records to Medical records department on a daily basis.# Ensures that all parties have appropriate forms and makes copies as appropriate to ensure clinic flow. Schedules first-time and follow-up visits with patients. OP Clinic Registrar 50% I. Registrar Duties # # Obtain insurance and demographic information, completing and documenting ABNs as appropriate. # # Performs accurate registration using thorough interview technique to ensure that information is 100% complete and accurate.# Ensures that all compliance requirements have been met, and the registration is properly created and/or updated for anticipated billing. # # Exercises the most desirable customer service demeanor and professionalism in all communication, duties and attire while interacting with patients, physicians, staff and visitors.# # # Is thoroughly versed in Hospital and applicable HIPAA regulations and is especially sensitive to, and mindful of, patient confidentiality in all scenarios.# Conforms to all regulations without exception. # # Performs cash collections at time of service, consistent with financial counseling procedures, the hospital#s Credit and Collection Policy and Guidelines and other financial directives.# Utilizes software for payment and receipt on all applicable encounters.# Handles money competently and securely, properly balances received payments and returned change, and balances and reconciles cash drawer daily. # # Serves as a receptionist for the Orthopedic Clinic waiting area. Communicates and coordinates information in a knowledgeable and courteous manner with staff, patients, and families.# Assists with keeping family members updated regarding patient#s procedure/visit. # # Answers telephone calls promptly and responds to requests and messages in a timely manner. Takes accurate messages, relays/forwards messages to appropriate personnel, and refers callers to appropriate personnel as needed.# Perform reminder calls to patients as required.# # # Utilizes paging system as needed/directed. # # Assist with discharging patients from the Clinic, with coordinating follow up appointments, preauthorization#s, and scheduling surgeries and procedures as needed.# Inform patients about their next steps and assist with any questions.# # # II. Patient Safety # Confidentiality # # Adheres to all accepted patient safety standards # # Follows all security, confidentiality, privacy policies as well as all industry specific rules and regulations. # III. Unit Specific Duties and Responsibilities/Day to Day Operations # # Accurately prepares and maintains patient charts including scanning of medical records and results of tests/procedure done by non AVH sites into electronic medical record, as needed. # # Prioritizes work load. # # Participates and contributes in Department meetings # # Other duties as assigned/requested. # IV. CORE VALUES 50% # Patient Centered:is passionate about patient care, creating positive impressions on a consistent basis and exceeding our patients# expectations. Exhibits courtesy and sensitivity to the needs of patients and their families, responds with a sense of urgency to patient problems, anticipates patient requirements, responds proactively and places the patient#s safety above all else. # # Teamwork:works collaboratively with physicians and other staff and assists whenever possible. He/she openly shares information, provides feedback and participates in appropriate decision making as part of a team of healthcare professionals. Hospital and departmental objectives are placed ahead of individual agendas # # Respect for Others:actively listens to others, takes other opinions into account, and communicates openly and honestly.# He/she demonstrates respect for others by being timely with communications, completion of tasks, and meeting attendance.# The employee is respectful of all physicians, colleagues, patients, visitors, and other stakeholders # # Accountability:The employee takes responsibility for his/her actions, abides by the hospital#s guiding philosophies and policies, and follows through on commitments and physician orders.# He/she provides complete and accurate information to the Physician and/or other members of the work team. The employee takes personal pride and ownership in the quality of care and services provided to all internal and external customers # # Integrity:The employee is truthful, trustworthy, and principled.#He/she#demonstrates character, conviction, and honest and ethical behavior in all interactions with others.##The employee#s word can be trusted.##Behavior is#consistent with these AVH Core Values # KNOWLEDGE, SKILLS # ABILITIES # # EDUCATION/EXPERIENCE REQUIREMENTS # ######### High school diploma preferred ######### Knowledge of medical terminology preferred # KNOWLEDGE AND SKILL REQUIREMENTS # ######### Ability to concentrate and show attention to detail ######### Relatively high degree of analytical abilities ######### Strong interpersonal skills required ######### Ability to work independently ######### Computer skill experience preferred ######### Medical terminology preferred # # LANGUAGE SKILLS # ######### Ability to read and communicate effectively in English ######### Spanish preferred # WORKING CONDITIONS # ######### Normal patient care environment with little exposure to excessive noise, dust and temperature ######### May be exposed to communicable diseases through normal or careless performance of responsibilities ######### May be exposed to mechanical dangers associated with mechanical devices ######### May be exposed to stressful situations # # # DESCRIPTION OF PHYSICAL DEMANDS # PHYSICAL DEMANDS # On-the-job time is spent in the following physical activities.# ########################################################################## - Percent of Time- Stand:####################################################################### 10% Walk:######################################################################## 10% Sit:############################################################################ 80% Talk or hear:############################################################# 99% Use hands to finger, handle or feel:######################## 100% Push or pull:############################################################# 10% Stoop, kneel, crouch or crawl:################################## 10% Reach with hands and arms:##################################### 10% Taste or smell:########################################################## 00% # This job requires that weight be lifted or force be exerted. ####################################################################################### - Yes/ No - Up to 10 pounds:######################################################## yes## Up to 25 pounds:######################################################## yes## Up to 50 pounds:######################################################### no### Up to 100 pounds:####################################################### no### More than 100 pounds:################################################ no### # This job has vision requirements as follows:############# - Yes/No - Clear close vision:###################################################### yes# Clear distance vision:################################################## yes# Depth perception:####################################################### yes# Three-dimensional vision; ability to judge ## distances and spatial relationships:################################### yes# Ability to adjust eye to bring an object into ## sharp focus:##################################################################### yes# # Specific demands not listed: WORK ENVIRONMENT # Job requires exposure to the following environmental conditions: ######################################################################################### -Yes/No - Wet..... click apply for full job details

Keywords: Aspen Valley Hospital, Vail , Scheduler & Registrar - OrthoAspen Clinic, Healthcare , Vail, Colorado

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