Rooms Division Manager
Company: Grand Hyatt Vail
Location: Vail
Posted on: May 13, 2022
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Job Description:
Nestled at the base of Vail Mountain, along the banks of Gore
Creek, Grand Hyatt Vail is located in the heart of Vail Valley
within the Cascade Village neighborhood. Featuring Vail's premier
open-air chairlift directly next to our spacious ski valet and
rental shop, Grand Hyatt Vail offers the most convenient access to
Vail Mountain, adventure, and respite. From skiing and
snowboarding, seasonally inspired resort activities, and luxurious
amenities, Grand Hyatt Vail has something for everyone. Enjoy an
array of Colorado inspired dining options, comfortable guest rooms
and warm hospitality at Vail's premier ski-in/ski-out resort. Grand
Hyatt Vail is seeking colleagues with unmatched service. We care
for people so they can be their best.
The responsibilities of the Rooms Manager include assisting in and
overseeing the Housekeeping/Laundry and Front Office teams within
our Rooms Division. Responsibilities include: staff training,
inter-department communications, and staff scheduling. The Rooms
Manager will promote an atmosphere that ensures customer and
associate satisfaction. This position requires strong attention to
detail, leadership skills, and the ability to effectively deal with
department heads, guests, and team members. The budgeted rate for
this position starts at $77,000 per year. Actual pay will
commesurate with experience.
Responsibilities include:
-Responsible for short and long term planning and the management of
the hotel's Housekeeping, Laundry and Front Office operations
-Develop and recommend the budget, labor cost plans and objectives
and manages within those approved plans
-Maintain guest room inventory
- Perform all tasks of a Front Office Staff as needed to facilitate
service
- Maintain information on prices, rates, specials, packages,
programs, etc, while ensuring all staff are trained in all
areas
- Ensure all operations and cash handling are done per policies and
procedures
- Solid understanding of housekeeping and laundry supplies and
pars
- See that inspection program is consistently maintained
- Inspect some rooms daily - Experience purchasing linens and
housekeeping supplies
- Ensure OSHA and ADA policies are adhered to
- Experience with turndown service, special needs of VIP Guests,
foreign dignitaries, etc. helpful
- Coach and counsel employees to reflect Hyatt Service Standards
and Procedures
- Analyze, investigate, and resolve guest complaints
- Ensures proper staffing levels for customer service goals
- Assure all safety and security policies and procedures are
followed
- Work closely with vendors to assure proper pricing, delivery, and
maintenance
Why Work at Hyatt?
- Enjoy free meals in our colleague cafeteria for every shift
worked
- Free parking on-site
- 1 hour of sick pay earned for every 30 hours worked, up to 48
hours/year
- Discounted & Complimentary hotel room nights
- Medical, Dental, Vision Insurance - (Full-Time colleagues)
- Flexible Spending Account (Full-Time colleagues)
- Retirement Savings Plan
- Basic Life Insurance
- PTO earned based on hours worked, up to 17 days in your first
year (Full-Time & Part-Time)
- Opportunities to work around the world with Hyatt Hotels and
Resorts
- End of Season Ski Pass Bonus
Hyatt associates work in an environment that demands exceptional
performance yet reaps great rewards. Whether its career
opportunities, job enrichment or a supportive work environment, if
you are ready for this challenge, then we are ready for you.
Our Values: Respect - Integrity - Humility - Empathy - Creativity -
Fun
Hyatt associates work in an environment that demands exceptional
performance yet reaps great rewards. Whether it's career
opportunities, job enrichment or a supportive work environment, if
you are ready for this challenge, then we are ready for you
Keywords: Grand Hyatt Vail, Vail , Rooms Division Manager, Executive , Vail, Colorado
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