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Director, Luxury Club Operations

Company: Marriott Gruppe
Location: Vail
Posted on: May 20, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
  • Analyzes service issues and identifies trends.
  • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
  • Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
  • Monitors hotel operations sales performance against budget.
  • Reviews reports and financial statements to determine hotel operations performance against budget.
  • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
  • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Keywords: Marriott Gruppe, Vail , Director, Luxury Club Operations, Executive , Vail, Colorado

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