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Assistant Front Office Manager - The Ritz Carlton - Year Round

Company: Vail Resorts
Location: Vail
Posted on: November 2, 2018

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Vail Collection at the Ritz Carlton

This position is responsible for typical Front Office duties such as answering telephone calls, responding to e-mails greeting guests, delivering packages, & coordination of vendors. This is the perfect opportunity for a candidate with strong organization skills and interest in hotel management to get more experience with the skills of front office management.

ESSENTIAL RESPONSIBILITIES:


  • Accounting (Reconciliation of invoices, Owner billing, Generation of general ledgers, Review of monthly HOA financials, Review of monthly owner statements, and assisting in the development of HOA budgets)
  • Inventory Management / Purchasing
  • Reservations (Both owner and owner guest stays, as well as Rental guests)
  • Sales & Marketing & Revenue Management (Site tours, Participation in weekly Revenue Management meetings & generation of color brochures via Adobe In Design)
  • Solicitation of new owners, Weekly inspections, Coordination of Housekeeping & Engineering & some Concierge duties
  • Inspections, coordination of vendors, compliance, Annual and Board of Directors Meeting prep
  • Database and Appointment Management

    QUALIFICATIONS:

    • At least one year experience in a hotel front office role in a property of similar size and quality. -required
    • Strong organizational skills. -required
    • Strong guest service experience. -required
    • Experience with LMS. -preferred
    • 1 year supervisory experience. -preferred
    • Must have a valid driver's license. -required
    • Must be able to lift up to 50lbs. -required
    • Must be available to work a flexible schedule. -required
    • Completion of The Community Association Institutes M-100 class & / or their CMCA Program. -preferred

      Whats in it for you? Benefits include:

      • Free Ski passes for employees and dependents
      • Discount lift tickets for friends and family
      • Free ski lessons
      • Discounted lodging, food, gear and mountain shuttles
      • Discounted bike haul & golf
      • Medical, Dental, and Vision plans (full-time year round positions)
      • 401(k) Retirement Plan
      • Excellent training and professional development

        Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail a place thats Like Nothing on Earth. www.vailresortscareers.com

        Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

        Requisition ID 156757

        Keywords: Vail Resorts, Vail , Assistant Front Office Manager - The Ritz Carlton - Year Round, Administration, Clerical , Vail, Colorado

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