Head of Operations, Payroll Tax

Company: Gelsi Ltd
Location: Eagle
Posted on: February 20, 2021

Job Description:

Recruitment Fraud Alert: Learn how to identify and safeguard against recruitment fraud here . Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper. Overview We are in search of a Head of Payroll Tax Operations who is excited to lead a multi-level team of > 100 employees who support over 500k small businesses on Intuit's Payroll products. You will be responsible for managing billions of dollars in payroll tax payments and filings, the resolution of tax notices, payroll corrections, and amended tax returns. You are a customer-obsessed, inspirational leader, with experience in business process reengineering and automation, in a regulated or compliance-centric environment. What you'll bring

• Leadership - you have inspired and led large teams, with 7+ years leading operations at scale in domains such as compliance, customer support or professional services. You are a coach that embraces empowerment, accountability and a high-performance culture.
• BPR/RPA - You have envisioned, designed and deployed new work strategies that significantly improved cost, quality, service or speed. You have leveraged technology to automate processes (including advanced automation with AI, ML, process mining)
• Quality Management/Continuous Improvement: Process Excellence mindset, with experience leveraging PE tool sets (e.g. LEAN, Six Sigma, Kaizen, TPS, TQM).
• Business Acumen - You have had P&L accountability, with a clear understanding of business levers and implications. How you will lead
  • Strategist: Develop, implement and execute transformational plans and strategies over multiple horizons. You leverage industry learning, trends and best practices coupled with deep customer & expert insights within your strategies.
  • Operator: You are a data-driven leader. You'll manage performance of our Payroll Tax operating systems and mechanisms - daily execution, business & KPI reviews, and reporting.
  • Champion: you are obsessed with our customer's experience, and with the experience of the experts that serve them. You advocate for and champion their voice.
  • Influencer: You engage and communicate to inspire action and alignment - with clarity, simplicity, and a passion for our customers' success and expert's experience. You drive and manage change within and beyond your organizational boundaries (e.g. product features and design, policies, etc). Hear from our employees Senior Data Scientist - Machine Learning Futures Group Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path. Be part of a world-class culture Our culture We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table. Our values are central to our culture. They've been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers. People who give their best deserve the best in return. We offer rewards that include everything you'd expect, and even more that you wouldn't. Enjoy the best in class perks and benefits at Intuit. Our culture and entrepreneurial spirit have earned us a spot on "Best Companies to Work For" lists year after year. Join us in our mission to power prosperity around the world. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law. Intuit is proud to be an equal opportunity and affirmative action employer. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please talk with your recruiter or send a request to TalentAcquisition@intuit.com. For more information, please read our EEO policy .

Keywords: Gelsi Ltd, Vail , Head of Operations, Payroll Tax, Accounting, Auditing , Eagle, Colorado