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Franchised Night Auditor

Company: Marriott
Location: Vail
Posted on: January 6, 2020

Job Description:

Posting Date Jun 12, 2019 Job Number 19079921 Job Category Housekeeping & Laundry Location Vail Marriott Mountain Resort, 715 W Lionshead Circle, Vail, Colorado, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? No Position Type Non-Management/Hourly Start Your Journey With Us Thank you for your interest in this position. It is a job opportunity with one of Marriott Internationals franchisees. Please apply via online: https://jobs.vailresortscareers.com/vail/job/Vail-Night-Audit-Vail-Marriott-Year-Round-CO-81657/540286800/?locale=en_US Additional Information: This hotel is owned and operated by an independent franchisee, Vail Resorts, Inc.The franchisee controls all aspects of the hotels employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. Job Summary

  • Responsible for accumulating and balancing daily revenue forthe front office and processing all charges.
  • Reviews paperwork for accuracy and completeness.
  • Reviews inventory and makes shifts as necessary.
  • Provides basic guest services, including checking guests inand out, delivering room amenities as needed, and answering any guestinquiries.
  • Tours property to ensure cleanliness and check formaintenance issues. May valet cars. Job Responsibilitiesincluding but not limited to:
    • Maintain rate and credit integrity of the hotel and followall proper procedures for posting charges and collecting payment for room andtax and incidental charges
    • Be knowledgeable about the hotel layout and services. Be aware of the hotels outlets anddepartment hours of operation. Befamiliar with the location of guest rooms as well as their amenities
    • Understand how to respond to emergency procedures in thehotel including bomb threats, police, fire rescue, and ambulance emergencies.
    • Be able to accurately enter all wake-up calls and completeall facets of the Front Desk/AYS check- lists.Understand and use all communication tools to effectively communicateimportant guest information
    • Reconciliation of days activities
    • Ensure that hotel computer systems are backed up properlyeach night
    • Adept at managing multiple tasks and problem solving
    • Handle guests incoming calls within three rings withenthusiasm and great attention to detail.Use proper and professional telephone etiquette and report guestproblems by using the AYS system
    • Demonstrate a complete understanding of PMS
    • Understand the importance of the guest privacy andconfidentiality at all times This company is an equal opportunity employer. frnch1

Keywords: Marriott, Vail , Franchised Night Auditor, Accounting, Auditing , Vail, Colorado

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